We really hope you're 100% happy with your purchase but we understand that there may be occasions where a return is needed. Items can be returned within 14 days of receipt of delivery.
To request a refund, please email firstname.lastname@example.org and we'll confirm the return address. A full refund less any shipping costs will be processed for items returned unused, undamaged and in their original packaging.
The cost of returning items is the responsibility of the customer unless otherwise agreed. Please ensure you keep proof of postage as we cannot be held responsible for items lost or damaged in transit.
Refunds will be processed within 7 days of receiving the return.
Please email email@example.com with any questions regarding the return policy.